How do Your Department Store do it?

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	How is it Done?

THE ANSWER TO ONLINE RETAILING
For Furniture People, By Furniture People...

Welcome to Your Department Store - Online Retail Solutions

Here's How...

• Entry to the site is via a bespoke, retailer branded home page
• Online trading is not at the expense of in-store sales: the site can be used as an effective marketing tool to drive customers into store
• All online product is supplied – there are some 1,500 (soon to be 2,000) different lines of furniture
• The online product offer is regularly refreshed to offer seasonal lines such as garden furniture, offering retailers additional sales opportunities at otherwise quiet trading times
• All site content and updates are handled by the eight-strong and still growing team at YDS
• An account manager is assigned to work with each retailer to offer online sales and marketing advice and to ensure the smooth running of their site
• YDS is supported by a seven day a week 8am-6pm call centre service
• Online shoppers are encouraged to call an 0800 number if they need further information – and all calls are answered as if by the retailer involved
• All transactions, warehousing and delivery – to most UK mainland postcodes - are handled by YDS
• Delivery prices are included in the product price with some lines on 24 hour delivery. Two-man teams are used and there is a fitting service
• Customer and after-sales service is handled by YDS – to the same high standard offered by the best independents

“There is simply nothing else like it,” says David Ruddiman. “This makes high-level internet retailing an a_ordable and real proposition. It gives independents the wherewithal to launch a safe and secure, customised site for a fraction of the cost it would take to develop their own. And they can do this without any of the back o_ce hassle associated with a transactional site and without the worry of warehousing, deliveries or customer service issues.”

“There is
simply
nothing
else like it,”

For the retailer that means NO stock commitment, NO loading of products, NO transport issues and NO stock control.
• Here’s how • YDS technology • Why Trade Online? • What’s the investment? • Key People Behind YDS
Who’s already on board? Since its launch last autumn, leading independent stores have been queuing up to join YDS. Recent sign ups include Ponsford’s Furniture For Less, Gilberts Furnishers, MacDonalds of York, Furniture XL, Homes and Bargains, Newtons of Bury Online, Fosters Furniture Online, Bakers Furniture Online, Direct Furniture Stores, Dickinsons Furnishers, Hatfields2Go and many more.

	For further details, contact us on 0800 8030692 or email customerservice@yourdepartmentstore.co.uk

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“We have had great feedback from our customers. The site voucher scheme has brought people into the store and helped drive sale.”

Martyn Macdonald, Macdonald’s York.

“I always find Jeremy available and willing to discuss any feedback or ideas we may have. YDS is focused on promoting both website and the store it represents”

Simon Frodsham, Furniture For Less, Sheffield.

“From first enlightened spark of interest to the website going live took just 20 days. This and we are now very confident of taking additional business from our competitors over the coming months!”

Steve Traviss, Dickinson’s Furnishers, Hexham.

Deal Of The Day

CLEARANCE Nest of Tables - Light Oak - Balmoral Light

Today Only Price: £149.00